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FAQ

Q.What time is the check-in and check-out time?
A.Check-in is from 3:00pm./Check-out is 12:00noon. This may differ depending on the package plan.

Q.Can you keep my luggage before check in and/or after check out?
A.Yes we can. We would keep your luggage before check-in, and carry them to your room before you come back and check-in.

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Arrival Date

/ /
Nights Room(s)

Number of Guests

Number of 7 years and over Guests person(s).


* Enter the number of person per room.

Rate

-


Reservation by telephone 9:00~21:00 TEL:+81-47-380-6666

FAQ

Check in and Check out

Q. What time is the check-in and check-out time?
Q. Can you keep my luggage before check in and/or after check out?
Q. When are we supposed to make a payment?
Q. Are credit cards accepted?
Q. Is my passport required upon check-in?

Luggage

Q. Is it possible to send over my luggage prior to my stay?

Reservation

Q. From when can we make a reservation?
Q. What is the cancellation policy?

Rooms

Q. What amenities are available in the room?
Q. Does the hotel have non-smoking rooms?
Q. Can we smoke inside the hotel?
Q. Do you have a laundry service?
Q. Is a power transformer available at the hotel?

Tokyo Disney Resort ®

Q. Does the hotel offer a shuttle service to Tokyo Disneyland ® and Tokyo DisneySea ®?
Q. Can we purchase tickets to Tokyo Disneyland ® and Tokyo DisneySea ® at the hotel?
Q. Can we send our luggage from Tokyo Disney Resort® to the hotel?

Zenith

Q. Does a guest have unlimited access to the pool?
Q. Do children have access to the pool?
Q. Do you offer a rental swimwear?
Q. Is a swim ring allowed in the pool?
Q. Are guests with tattoos allowed?
Q. Is smoking, eating or drinking allowed inside the pool?
Q. When does the pool close?

Others

Q. Is internet access available inside the rooms?
Q. Is there limousine bus from the hotel to the airport?
Q. Can I exchange currencies at the hotel?